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.setup-mailbox-content div,#outgoing-error-info .modal-body .setup-mailbox-content div,#custom-mailbox-imap-oauth .modal-body .setup-mailbox-content div,#custom-mailbox-smtp-oauth .modal-body .setup-mailbox-content div{margin-bottom:24px}#custom-mailbox-smtp .modal-body .setup-mailbox-content div h5,#custom-mailbox-imap .modal-body .setup-mailbox-content div h5,#duplicate-email-error .modal-body .setup-mailbox-content div h5,#incoming-error-info .modal-body .setup-mailbox-content div h5,#outgoing-error-info .modal-body .setup-mailbox-content div h5,#custom-mailbox-imap-oauth .modal-body .setup-mailbox-content div h5,#custom-mailbox-smtp-oauth .modal-body .setup-mailbox-content div h5{font-size:14px;font-weight:600;margin-bottom:8px}#custom-mailbox-smtp .modal-body .setup-mailbox-content .list-content ul,#custom-mailbox-imap .modal-body .setup-mailbox-content .list-content ul,#duplicate-email-error .modal-body .setup-mailbox-content .list-content ul,#incoming-error-info .modal-body .setup-mailbox-content .list-content ul,#outgoing-error-info .modal-body .setup-mailbox-content .list-content ul,#custom-mailbox-imap-oauth .modal-body .setup-mailbox-content .list-content ul,#custom-mailbox-smtp-oauth .modal-body .setup-mailbox-content .list-content ul{padding-left:16px;list-style-type:disc}.email-settings-breadcrumb .settings-page-link{text-overflow:ellipsis;white-space:nowrap;overflow:hidden;max-width:100px}.no-mailbox-wrapper{display:block;text-align:center;padding:72px}.no-mailbox-wrapper .empty-state-img{margin:20px}.no-mailbox-wrapper .empty-state-message{font-size:18px;font-weight:600;line-height:28px}.no-mailbox-wrapper .empty-state-button{font-weight:600;text-decoration:none}.no-mailbox-wrapper .empty-state-button:hover{color:var(--color-text-secondary)}.no-mailbox-wrapper .empty-state-button img{margin-right:2px}.no-mailbox-wrapper .empty-state-button img,.no-mailbox-wrapper .empty-state-button span{vertical-align:middle}
